FREQUENTLY ASK QUESTIONS

• What is mpension?

In order to ease the burden both on the pensioners and treasury officials, an online solution called “mPension Manipur” has been introduced whereby the pensioners, instead of visiting the treasury offices, can make their periodic photograph updations online through a smartphone or a desktop/laptop.

mPension (https://pensionmanipur.nic.in/app/) is a Web App and provides facilities to the pensioners to send feedbacks and make queries online. It also notifies pensioners on the status of photographs submitted and the responses of their queries. Click here to download User Manual.

• When should the pensioner update his/her photos?

Photograph of every pensioner drawing service pension from the Directorate of Treasuries, Government of Manipur is required to be updated every six months either by personal appearance of the pensioner at the treasury office or by home visits of treasury officials to the residence of the pensioner (in case of illness/old age).

• How does mpension work?

The App uses Artificial Intelligence techniques to detect liveness of the pensioner being photographed and will allow upload of only photographs taken from living persons.

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